FAQ

Account

How can I get full access? / How do I exit demo mode?

Enter a valid free code in the Launcher section to activate full access. Currently it is "COW1".

What happens when I reset my account?

All of your clothes, horses, and progress will be permanently deleted. However, your Star Rider status and Star Coins will remain unchanged.

Can I get Star Rider or Star Coins?

No, this is not available at this time.

Will my account or progress be deleted?

No. Once you activate a code, all of your account data and progress will be safe.

If I forget my login details, can I reset them or recover my account?

Unfortunately, no. If you lose your login information, you’ll need to create a new account.

How often are new codes released?

New codes are typically available every month, once the current code period ends.

In-game

My horse isn’t in my stable—where can I find it?

Click on a nameplate inside your stable, then drag a horse into the slot to make it appear.

Does staying overnight cost Star Coins?

No. It’s completely free, and the overnight effect resets after one hour.

How do I change lobbies?

Type /info in chat to see which lobby you’re currently in. To switch, type /join [number] (for example: /join 5).

Can I change the time of day in the game?

Yes. Use the game editor and adjust the time with the tool provided.

Why don’t I get hints during quests anymore?

Hints are no longer provided to encourage independent problem-solving.

Can I change the language?

Check out: https://vm.tiktok.com/ZNdpH9B9n/

Can I change my character and starter horse appearance?

Starter horse, unfortunately no. For the character, head to your stable and click on the board.

Why can’t I see my daily quests?

Daily quests aren’t available on Sundays. They’ll return as usual on Monday.

Bugs

Why do I get a network error when I use the water bucket?

This isn’t a network issue—your bucket is simply out of water. Refill it before trying again.

Why do I get a network error when I try to buy a horse?

This usually means you’ve already purchased that horse. Horses can’t be bought more than once.

What should I do if I’m stuck at Dark Core or can’t continue quests?

Create a support ticket and a staff member will log in to help fix the issue for you.

My reputation with the Kalters seems bugged. What should I do?

Don’t worry—this bug is purely visual. Your reputation isn’t lost, and you can continue to increase it as normal.

What should I do if the bridge from Moorland to Wolf Hall Inn isn’t finished?

Head over to GED in Moorland and purchase all the materials you’ll need to complete the construction.

Contact: steve@horsegame.net